Job Detail

Remedy Consultant (ITSM/BMC)

Remedy Consultant (ITSM/BMC)
Category : Remedy Consultant (ITSM/BMC) Salary : Experience(s) :  Year


About Remedy Consultant (ITSM/BMC)

Remedy Consultant (ITSM/BMC) – Belgium


Job Type: Contract

Salary/Rate: Market Rates

Languages: FRENCH and ENGLISH


  • ITIL v3 Certification
  • The tools of “service management” are used BMC Remedy ITSM and Service
  • Technical knowledge of service management ITSM solution BMC Remedy

Description of work:

  • Write and regularly reviewing procedures update the CMDB
  • Ensure that they are properly implemented by the various services of ESI
  • Ensure that the configuration management process is structured properly with other processes through the organization of the division
  • Ensure data import for updating the CMDB mass is necessary to do so
  • Apply the necessary corrections to the data foundation behind the use of the CMDB
  • Propose new service models and applications
  • Ensure the drafting and updating of the division of ESI modeling guide
  • Ensure the provision of reports to enable data retrieval
  • Monitor the quality indicators of the CMDB and propose new ones if necessary
  • To monitor the hardware and software park and check the update of CMDB
  • Uniquely identify each asset, processes, document template and ensure that the procedures for identification and referral are met by teams

Please send your CV to and call to discuss further.

We are an equal opportunities employment agency and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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