Job Detail

Remedy Consultant (ITSM/BMC)

Remedy Consultant (ITSM/BMC)
Belgium
ContractFreelance
Category : Remedy Consultant (ITSM/BMC) Salary : Experience(s) :  Year

Overview

About Remedy Consultant (ITSM/BMC)

Remedy Consultant (ITSM/BMC) – Belgium

 

Job Type: Contract

Salary/Rate: Market Rates

Languages: FRENCH and ENGLISH

Skills:

  • ITIL v3 Certification
  • The tools of “service management” are used BMC Remedy ITSM and Service
  • Technical knowledge of service management ITSM solution BMC Remedy

Description of work:

  • Write and regularly reviewing procedures update the CMDB
  • Ensure that they are properly implemented by the various services of ESI
  • Ensure that the configuration management process is structured properly with other processes through the organization of the division
  • Ensure data import for updating the CMDB mass is necessary to do so
  • Apply the necessary corrections to the data foundation behind the use of the CMDB
  • Propose new service models and applications
  • Ensure the drafting and updating of the division of ESI modeling guide
  • Ensure the provision of reports to enable data retrieval
  • Monitor the quality indicators of the CMDB and propose new ones if necessary
  • To monitor the hardware and software park and check the update of CMDB
  • Uniquely identify each asset, processes, document template and ensure that the procedures for identification and referral are met by teams

Please send your CV to james@contractsit.com and call to discuss further.

We are an equal opportunities employment agency and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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