Job Detail

IT Support Specialist – Düsseldorf, Germany

IT Support Specialist – Düsseldorf, Germany
Germany
Permanent
Category : IT Support Specialist Salary : Experience(s) :  Year

Overview

About IT Support Specialist – Düsseldorf, Germany

IT Support Specialist – Düsseldorf, Germany

Languages: GERMAN and ENGLISH.

Skills and Experience:

  • Completed studies or training in IT or banking.
  • Very good practical knowledge in the PC / periphery and network environment as well as in the handling of standard office applications.
  • Service and customer orientation with great reliability and accuracy.
  • Good knowledge of IT service processes, ideally ITIL certified.

Description of work:

  • The inclusion of IT problems and service requests as the first point of contact.
  • The participation in the daily and project business.
  • Support in the continuous optimization and further development of existing ITSM
    processes.
  • The maintenance and further development of various documentation databases.
  • Monitoring and compliance with key performance indicators and SLAs.
  • Support in the software deployment process, especially request fulfillment and license management as well as in the incident management process.

Please send your CV to Sean and call to discuss further.

We are an equal opportunities employment agency and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

We champion difference in the world of technology recruitment.

Country: Germany
Location: Düsseldorf
Job Type: Permanent
(Job Expires: 05 Jul 2018)
Industries: IT & Telecommunications
Reference: JSITSUPP/49
Start Date: ASAP
Rate/Salary: Competitive Remuneration Package
Visa Requirement: Applicants must be eligible to work in the specified location

Application Information

Contact Name: Sean
Telephone: 020 7627 3358
Application Email: sean@contractsit.com
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