Job Detail

Helpdesk Agent

Helpdesk Agent
London
Permanent
Category : Helpdesk Agent Salary : Experience(s) :  Year

Overview

About Helpdesk Agent

Job Type: Permanent

Contact: Josh

Salary/Rate: Competitive Remuneration Package

Helpdesk Agent – London, United Kingdom

Languages: ENGLISH only

Skills and Experience:

  • Educational qualifications in an IT role or similar service driven role
  • The ability to quickly learn and pick up new skills is essential as you will have to learn about the Client’s bespoke e-Commerce system
  • Analytical and conceptual thinking
  • Strong knowledge of remedial IT systems and processes
  • Proven customer service skills and experience of dealing with and resolving difficult customer issues

Description of work:

  • First point of contact for all external customers and the network into the eCom Technical Helpdesk
  • Co-operate and integrate between other area’s such as eCom/CIM, Programme Management & Service Management

Please send your CV to josh@contractsit.com and call to discuss further.

We are an equal opportunities employment agency and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

We champion difference in the world of technology recruitment.

 

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